How It Works


The Guaranteed Ride Home (GRH) program provides commuters who carpool, vanpool, ride transit, bike, or walk three (3) or more days a week with six (6) free Uber/Lyft or taxicab rides per year to use in the event of an unexpected emergency or unscheduled overtime. To request a Guaranteed Ride Home, simply call 1-800-234-RIDE (7433) and let our friendly customer service representatives know that you would like to request a Guaranteed Ride Home. They will do the rest.

Who can participate?

To be eligible commuters must carpool, vanpool, ride transit, bicycle, or walk to work/school at least three days a week. Additionally, you must live in Monroe, Miami-Dade, Broward, Palm Beach, Martin, St Lucie, or Indian River county.

What is an emergency situation? 

  • Illness of the commuter or a member of his/her immediate family
  • Unscheduled overtime or extended work hours
  • A carpool driver’s inability to make the scheduled trip home due to an unexpected work schedule or illness
  • Regular transit service is unavailable or inaccessible